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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
the structure, characteristics and needs of the personal services businessobjectives, components and comprehensive details of relevant state or territory work health and safety (WHS) or occupational health and safety (OHS) law to include:actions that must be taken for legal complianceemployer responsibilities to provide a safe workplace (employer is also known as a person conducting a business or undertaking – PCBU)employer responsibilities to provide adequate facilities for the welfare or workersemployer responsibilities to provide adequate first aid arrangementsrequirement to consult, designated times for consultation and acceptable consultation mechanismsthe potential to use work health and safety representatives and committees, and their roles and responsibilitiesdesignated times for hazard identification and categories of hazards that must be identifiedacceptable mechanisms for hazard identification, risk assessment and risk control including the hierarchy of controlsrequirements for record keeping and acceptable record keeping mechanismsrequirement to provide information, training and instructionworker responsibility to ensure safety of self, other workers and other people in the workplaceworker responsibility to participate in work health and safety practicesobjectives, components and comprehensive details of work health and safety codes of practice developed by regulatory bodiesramifications, at a business level, of failure to observe WHS or OHS lawmethods of receiving updated information on WHS or OHS law and codes of practicecomponents of work health and safety management systemsa range of potential methods used to:conduct consultation when developing policies and procedurescommunicate work health and safety policies, procedures and safe working practicesconduct ongoing work health and safety consultationevaluate the effectiveness of work health and safety management practicesa range of formats for and inclusions of:policiesprocedurestraining planshazard identification and reporting toolsrisk assessment and control tools based on the hierarchy of control methodemergency evacuation plansdangerous incident reportsaccident and injury reportswork health and safety record keeping systemsindustry practices and organisational procedures for:client comfort, safety and hygiene with particular emphasis on:using gowns to protect client clothesmonitoring client comfortpreventing cross-transmission of infection between customerswork health, safety and hygiene practices, with particular emphasis on:using correct posture and adjusting height of client chair to avoid fatigue and injuryusing correct techniques to hold, grip and manipulate cutting tools and equipment to avoid fatigue and injury preventing cross-transmission of infection during customer contactminimising product wastagewaste disposal with particular emphasis on environmentally sound disposal methods for hair and product waste.